Privacy Policy
EE-MO Cosmetics Pty Ltd (‘we’, ‘us’, ‘our’) is committed to protecting your privacy and ensuring your personal information is handled in an open and transparent way. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Scope
This policy applies to all personal information collected by EE-MO Cosmetics Pty Ltd through our website, mobile app, social media channels, and other interactions with customers.
1. Collection of Personal Information
We collect personal information that is necessary for our business activities, including:
· Name, email address, phone number
· Shipping and billing address
· Payment details (processed securely via third-party providers)
· Purchase history and preferences
· IP address, browser type, and device information
· Social media interactions and feedback
We collect this information directly from you when you:
· Make a purchase
· Sign up for our newsletter
· Create an account
· Contact us for support
· Participate in promotions or surveys
We may also collect information automatically via cookies and analytics tools (e.g., Google Analytics).
2. Use of Personal Information
We use your personal information to:
· Process and deliver orders
· Communicate with you about your purchases or inquiries
· Send promotional offers and updates (with your consent)
· Improve our website and services
· Comply with legal obligations
3. Disclosure of Personal Information
We may disclose your personal information to:
· Payment processors and delivery partners
· Marketing and analytics service providers
· IT and customer support providers
· Government authorities if required by law
We do not sell your personal information. If we disclose information overseas (e.g., cloud hosting), we ensure appropriate safeguards are in place.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. This includes:
· Secure servers and encryption
· Access controls and staff training
· Regular audits and updates
5. Access and Correction
You have the right to:
· Request access to your personal information
· Ask for corrections if the information is inaccurate or incomplete
To make a request, please contact us using the details below.
6. Complaint
If you believe we have breached your privacy rights, you can contact us. We will respond promptly and work to resolve your concerns. If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
7. Contact Us
Email: info@eemo.com.au
Update to the policy
We may update this policy from time to time. Changes will be posted on our website with the updated date.
Reference
[1] www.oaic.gov.au